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HP 962XL Compatibility, Page Yield & Smart Chip Guide · 2026

HP 962XL Compatible Printers, Page Yields & Smart Chip Guide

HP 962 and HP 962XL are four-cartridge ink families used by specific U.S.-region HP OfficeJet Pro printers. This guide lists the 11 models in Starink's reviewed compatibility scope, explains the individual Black and color yields, and covers the Starink smart chip, installation, HP+, firmware, storage, and recognition checks.

This is a U.S.-region compatibility guide. Confirm the complete printer model and the cartridge number on the existing cartridge before ordering. A model ending in “e” requires a separate HP+ check.

Written by StarinkCompatibility reviewed by the Starink Product Compatibility TeamLast updated September 16, 2026

HP 962XL Compatibility at a Glance

  • 9010
  • 9012
  • 9013
  • 9014
  • 9015
  • 9016
  • 9018
  • 9019
  • 9020
  • 9025
  • 9028

Quick Answer: What Printers Use HP 962XL Ink?

For the U.S.-region configurations covered here, HP 962XL fits 11 listed HP OfficeJet Pro models: 9010, 9012, 9013, 9014, 9015, 9016, 9018, 9019, 9020, 9025, and 9028.

The Starink compatible HP 962XL 4-Pack includes Black, Cyan, Magenta, and Yellow cartridges. Each cartridge includes a pre-installed smart chip manufactured by Starink, so no chip transfer is required.

Listed yields are up to 2,000 pages for Black and up to 1,600 pages for each color cartridge. These ratings apply separately and should not be combined as one 4-Pack yield.

Starink reviewed the model list, package configuration, chip details, and page-yield information on September 16, 2026.

Full HP 962XL Compatible Printer List

Confirm the complete model shown on the printer label or device information screen. Do not infer compatibility from a similar OfficeJet Pro model name.

HP+ and Firmware Compatibility Notice. If the printer model ends in “e,” contact Starink to check the exact model and HP+ status before ordering. Firmware updates may affect compatibility, and long-term compatibility cannot be guaranteed.

HP 962XL Black and Color Page Yields

The four cartridges occupy separate positions and are consumed independently. Use each rating separately when planning replacements.

Starink CartridgeApproximate Page YieldColor
HP 962XL BlackUp to 2,000 pagesBlack
HP 962XL CyanUp to 1,600 pagesCyan
HP 962XL MagentaUp to 1,600 pagesMagenta
HP 962XL YellowUp to 1,600 pagesYellow

Page yield is an estimate rather than a guarantee for every print environment. Coverage, images, settings, cleaning cycles, paper, and printer condition can affect actual output. Do not add the four figures together as one pack yield.

What's Included in the Starink HP 962XL 4-Pack?

The package provides one compatible cartridge for each color position used by the listed printers.

1 × HP 962XL BlackUp to 2,000 pages, with a pre-installed Starink smart chip.
1 × HP 962XL CyanUp to 1,600 pages, with a pre-installed Starink smart chip.
1 × HP 962XL MagentaUp to 1,600 pages, with a pre-installed Starink smart chip.
1 × HP 962XL YellowUp to 1,600 pages, with a pre-installed Starink smart chip.

Total package quantity: four compatible ink cartridges. Black, Cyan, Magenta, and Yellow are separate consumables.

How Does the Starink HP 962XL Smart Chip Work?

Smart Chip IncludedEach cartridge includes a pre-installed smart chip manufactured by Starink.
No Chip Transfer RequiredNo chip needs to be removed from an empty HP cartridge before installation.
Ink-Level Monitoring SupportedCompatible printer configurations can display remaining ink information.
Firmware NoticePrinter updates and device conditions may affect recognition or displayed ink levels.

“Smart Chip Included” does not mean that the cartridge uses an original HP chip or that future firmware compatibility is guaranteed.

Starink HP 962XL vs. Original HP and Other Compatible Ink

Use this comparison to review the product information that matters before ordering. Features offered by other compatible-ink sellers vary by product, so check the individual listing rather than assuming every third-party cartridge has the same configuration.

What MattersStarink HP 962XL Ready to InstallOriginal HP 962XLOther Compatible HP 962XL
Smart Chip IncludedYes — pre-installed Starink smart chipYes — original HP chipVaries by seller and product listing
Chip TransferNo transfer requiredNo transfer requiredCheck whether the listing is chip-ready or requires transfer
Ink-Level MonitoringSupported on compatible configurationsSupportedAvailability and displayed accuracy can vary
Recognition CheckChecked before shipmentNative OEM recognitionTesting standards vary by seller
Product SupportStarink compatibility supportSubject to HP support and warranty termsDepends on the seller's stated policy
Customer Reviews4.93/5 · 194 ReviewsReviews vary by retailer and listingReviews vary by brand, seller, and listing

How to Install HP 962XL Ink Cartridges

  1. Confirm the complete printer model and verify that it appears above.
  2. Turn on the printer, open the cartridge-access area, and wait until the carriage is stationary.
  3. Remove the cartridge for the color being replaced.
  4. Unpack the matching Starink cartridge and remove all protective material without touching the chip contacts or ink outlet.
  5. Insert Black, Cyan, Magenta, or Yellow into the matching slot until fully seated.
  6. Close the access area and follow any message shown by the printer.
  7. Run alignment or a test page if requested.

How to Store HP 962XL Ink Cartridges

Keep the Package SealedLeave protective materials in place until installation.
Use a Stable Indoor LocationKeep cartridges away from direct sunlight, freezing conditions, heat, and major temperature swings.
Avoid Contact AreasHold an opened cartridge by its plastic sides and avoid the smart-chip contacts and ink outlet.
Allow Temperature to EqualizeAfter unusually hot or cold shipping conditions, let the sealed cartridge return to room temperature before opening.

Firmware and Cartridge Recognition Troubleshooting

  • Confirm the complete printer model and U.S.-region HP 962/962XL configuration.
  • Check whether the printer model ends in “e” and may have HP+ requirements.
  • Remove any remaining protective tape, plastic, or shipping covers.
  • Confirm that every color is installed in its matching slot.
  • Reseat the indicated cartridge so it is level and fully engaged.
  • Restart the printer once and record the exact message.
  • If the issue began after an update, note the timing before continuing.

Continue with Troubleshoot Cartridge Recognition Issues.

Shop Starink Compatible HP 962XL Ink Cartridges

The Starink product below is the Black, Cyan, Magenta, and Yellow 4-Pack described throughout this guide.

4-PackBlack + ColorSmart Chip Included

Starink Compatible HP 962XL Ink Cartridges

1 × Black + 1 × Cyan + 1 × Magenta + 1 × Yellow

Each cartridge includes a pre-installed smart chip manufactured by Starink. No chip transfer is required.

$54.99In Stock
Subscribe & Save 15% on Your First Order
Your first-order price:$46.74$54.99

Not Sure Which Cartridge Fits Your HP Printer?

Share the complete printer model, including any final letter, and the cartridge number printed on the existing cartridge.

Get Compatibility Help

Frequently Asked Questions

What printers use HP 962XL ink?

Starink's U.S. compatibility list includes the HP OfficeJet Pro 9010, 9012, 9013, 9014, 9015, 9016, 9018, 9019, 9020, 9025, and 9028. Confirm the complete model and HP 962/962XL cartridge number before ordering.

How many pages do Starink HP 962XL cartridges print?

Black is listed for up to 2,000 pages, while Cyan, Magenta, and Yellow are each listed for up to 1,600 pages. These are individual cartridge ratings, not one combined pack yield.

What is included in the Starink HP 962XL 4-Pack?

The package includes one Black, one Cyan, one Magenta, and one Yellow compatible cartridge, each with a pre-installed smart chip manufactured by Starink.

Do Starink HP 962XL cartridges include smart chips?

Yes. Smart chips are pre-installed, so no chip transfer is required. Ink-level monitoring is supported on compatible configurations.

Can HP 962XL replace standard HP 962 cartridges?

HP 962XL is the high-yield option for a listed U.S.-region printer that accepts HP 962/962XL. Confirm the model, cartridge number, HP+ status, and firmware notice.

What ink does the HP OfficeJet Pro 9015 use?

The U.S.-region HP OfficeJet Pro 9015 covered here uses HP 962 or HP 962XL cartridges in Black, Cyan, Magenta, and Yellow. See the 9010 Series ink page.

What ink does the HP OfficeJet Pro 9025 use?

The U.S.-region HP OfficeJet Pro 9025 covered here uses HP 962 or HP 962XL cartridges in all four colors. Check the distinction between 9025 and 9025e before ordering.

Can I use Starink HP 962XL in a printer model ending in “e”?

Do not assume compatibility. Contact Starink to check the exact model and HP+ status before ordering.

Will Starink HP 962XL always work after future firmware updates?

Long-term compatibility cannot be guaranteed. Firmware updates and printer conditions may affect recognition or ink-level reporting.

What should I do if my printer does not recognize an HP 962XL cartridge?

Confirm the model and cartridge number, remove all protective material, verify the color slot, and reseat the cartridge. If the issue began after an update, use Starink's troubleshooting guide.

Sources and Specification Notes

Compatibility and Starink product specifications last reviewed: September 16, 2026.

The compatibility scope is intentionally limited to the 11 named U.S.-region models. An unlisted printer should be checked separately rather than inferred from a similar series name.

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